
✅Authenticity Guarantee & After-sales Service
- Authorized Distributor: FFCART is an officially authorized DJI and Insta360 distributor. All our products come with original serial numbers, which can be verified for authenticity on the official DJI website.
- Warranty Period: All main units are covered by a 12-month official warranty, while batteries and accessories carry a 6-month warranty.
- Warranty Coverage: The warranty covers non-artificial hardware malfunctions, including defects of motors, gimbals and transmission systems.
- After-sales Process: For repair or replacement requests, submit your application via the contact page on our store. We will respond and arrange relevant services within 1 working day.
- Return & Exchange Policy: Items with quality defects are eligible for return and exchange within 7 days upon delivery, provided that all original packaging and full accessories are intact.

All orders are stocked and shipped directly from our local warehouse in the United States.
Your order will be processed and dispatched within 1–3 business days after successful payment confirmation. Once shipped, you will receive a tracking number via email, enabling you to monitor your package’s full delivery journey. With domestic US delivery, you can enjoy faster transit times and reliable after-sales support.
